
State Farm® Insurance Agent Brandon Krugh
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alicia Cochran
March 22, 2025
"If you like leaving voicemails you will love this State Farm agent advertises open until 5pm but closes at 3"
"Update: Please be advised that we did not have any record of a voicemail, email or text to our agency Friday-Sunday. With that in mind, this morning our team connected with the after-hours team at State Farm and were able to determine that there was a phone call placed from a customer with the same last name around 5:00pm looking for a vehicle change. The name tied to this review is not associated with the account our office services, so we cannot disclose any information here for privacy reasons. We can confirm that customer was called and a voicemail was left this morning. If you would like to connect with our team, please call our office at 517-295-4785. As stated in the original reply, we would love an opportunity to address your needs, but do need you to either call us directly or text or phone number with your contact info. Best Regards, Brandon Krugh Original Reply: Good Morning Alicia, I apologize for our office closing early yesterday. We were short staffed toward the end of the day with some of our staff, including myself, traveling for Spring Break. We did our best to communicate that in advance via our social media. I would be more than happy to connect with you this morning via phone. Could you please text our office number of 517-295-4785 so I know what number is best to reach you on. When I checked our voicemails from yesterday afternoon, we did not have any that matched your name, and when I search your name in our system, nothing pulled up. It could be under a different name, so I don't want to assume anything on my end. I look forward to your text and connecting with you via phone. Best Regards, Brandon Krugh"
Anthony Schwerin
March 10, 2025
"Awesome staff very helpful"
Pat Keough
March 7, 2025
"After checking a couple different insurance agencies I found Brandon Krugh. I sat down with Brooke at this agency and was pleasantly surprised. Never before has anyone been so thorough,Honest and pleasant as her. At 72 years of age I've been around a few agencies. Pretty sure I found the one for me for life!"
Juan Guajardo
February 6, 2025
"All my needs were met! Thanks 👍"
Jacob Kerner
October 20, 2024
"Brooke is an amazing employee! I worked with her at a past job and she has an amazing work ethic and always looking to improve!"
"Thank you for your wonderful review! We’re thrilled to hear your positive feedback about Brooke. She truly embodies the values we strive for at the Brandon Krugh State Farm Agency, and we’re fortunate to have her on our team. We appreciate you taking the time to share your thoughts, and we look forward to serving you in the future! -Brandon Krugh Brandon Krugh State Farm Agency"
Genevieve Griffin
October 17, 2024
"I Had a wonderful experience talking with Brooke, she was very kind and incredibly helpful. I Definitely recommend her if you need to get insurance."
"Thank you so much for your kind review! We’re thrilled to hear that you had a wonderful experience with Brooke. She truly goes above and beyond to ensure our clients feel supported and informed. Your recommendation means a lot to us, and we’re grateful for your trust in our agency. If you have any further questions or need assistance with your insurance needs, please don’t hesitate to reach out. - Brandon Krugh Brandon Krugh State Farm Agency"
Colleen Volpe
June 10, 2024
"I moved to State Farm because my renewal with Farmers was exorbitant and their client service was nonexistent. Brooke Widmayer at the Krugh Agency was knowledgable and listened to MY needs, as opposed to other insurance agents that just attempted to force fit me into a policy. State Farm was the most professional and responsive. A bonus was that their policy was equal to Farmers renewal at a third of the cost! I will be moving my auto insurance to State Farm as well upon renewal. Thank you to Brooke and the Brandon Krugh Agency for making insurance simple."
"Thank you for taking the time to share your positive experience with the Brandon Krugh Agency and Brooke! We're thrilled to hear that you found our service to be exceptional and that we were able to meet your specific needs. We are delighted to hear that our efforts in making insurance simple have made a difference for you. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing Brandon Krugh State Farm as your insurance provider, and we look forward to continuing to serve you."
Wyatt Birmingham
May 10, 2024
"I Had a wonderful experience talking with Brooke, very kind and helpful with any questions I had! Still tried too save me money even after we went over everthing and got a cheap price. Really do appreciate everthing she did. Definitely recommend her if you need to get insurance."
"Thank you for taking the time to share your wonderful experience with Brooke at our agency! We're thrilled to hear that she provided exceptional service and was both kind and helpful in addressing your questions. It's fantastic to know that even after going over everything and finding a great price, she continued to find ways to save you money. We truly appreciate your recommendation and are grateful for your trust in our agency. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. Thank you for choosing us for your insurance needs, and we look forward to serving you in the future."
Bonnie Vergin
March 8, 2024
"I had a great experience talking to Brooke on the phone about car insurance policies! She was very nice and answered all my questions with so much helpful information!"
Grace Mayer
March 5, 2024
"Highly recommended, this place is great. Spoke with Brooke and she was very kind and helpful."
"Thank you for the awesome review Grace. We appreciate you trusting our agency and are thrilled Brokke was able to assist you with your insurance needs! - The Brandon Krugh State Farm Team"
Gin Lavich
February 21, 2024
"I hit a deer and damaged the front of my car. Matt was very kind and helpful, guiding through the claim process and helping to get my car fixed. Great customer service!!!"
"Thank you for taking the time to share your experience. Our goal is always to be at our best when the worst happens for our customers. Happy to hear that Matt was able to deliver on that promise when it comes to your auto insurance! - The Brandon Krugh State Farm Team"
Leanna Wonsey
February 4, 2024
"All the agents treat me like a friend. They go above and beyond. They all seem like great people"
"Leanna, Thank you for review. We do consider all of our customers friends and are grateful for your business! - The Brandon Krugh State Farm Team"
Jeff Stawasz
January 15, 2024
"Great people. Always a good experience dealing with the staff. Immediate response and they always meet all my needs."
"Jeff, we appreciate the review very much! Thank you for both your kids words and your business. -The Brandon Krugh State Farm Team"