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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Andy Yoon

July 30, 2024

5  out of  5
rating by Andy Yoon
"Had a very quick and pleasant experience with Matt Shosey. Got a very good quote for 3 cars. Would recommend 10/10."
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Colleen Volpe

June 10, 2024

5  out of  5
rating by Colleen Volpe
"I moved to State Farm because my renewal with Farmers was exorbitant and their client service was nonexistent. Brooke Widmayer at the Krugh Agency was knowledgable and listened to MY needs, as opposed to other insurance agents that just attempted to force fit me into a policy. State Farm was the most professional and responsive. A bonus was that their policy was equal to Farmers renewal at a third of the cost! I will be moving my auto insurance to State Farm as well upon renewal. Thank you to Brooke and the Brandon Krugh Agency for making insurance simple."
We responded:
"Thank you for taking the time to share your positive experience with the Brandon Krugh Agency and Brooke! We're thrilled to hear that you found our service to be exceptional and that we were able to meet your specific needs. We are delighted to hear that our efforts in making insurance simple have made a difference for you. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing Brandon Krugh State Farm as your insurance provider, and we look forward to continuing to serve you."
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Terry Cox

May 30, 2024

5  out of  5
rating by Terry Cox
"Very nice people"
We responded:
"Thank you so much for taking the time to leave us a five-star review! Providing excellent customer service is our top priority, and it's always rewarding to know that our efforts are making a positive impact. If there's anything else we can do for you or if you have any further feedback or questions, please don't hesitate to let us know. We're here to assist you and ensure your satisfaction. Thanks again for choosing our agency, and we look forward to serving you in the future!"
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Wyatt Birmingham

May 10, 2024

5  out of  5
rating by Wyatt Birmingham
"I Had a wonderful experience talking with Brooke, very kind and helpful with any questions I had! Still tried too save me money even after we went over everthing and got a cheap price. Really do appreciate everthing she did. Definitely recommend her if you need to get insurance."
We responded:
"Thank you for taking the time to share your wonderful experience with Brooke at our agency! We're thrilled to hear that she provided exceptional service and was both kind and helpful in addressing your questions. It's fantastic to know that even after going over everything and finding a great price, she continued to find ways to save you money. We truly appreciate your recommendation and are grateful for your trust in our agency. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. Thank you for choosing us for your insurance needs, and we look forward to serving you in the future."
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jeff jacobson

May 3, 2024

5  out of  5
rating by jeff jacobson
"Hands down the best! Good rates but it’s the GREAT PEOPLE and the service you get that sets them above the rest."
We responded:
"Thank you so much for leaving us such a kind review! We're thrilled to hear that you consider us the best. While we strive to offer competitive rates, we also believe that exceptional customer service is what truly sets us apart. We're glad to know that our team of great people has provided you with outstanding service. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your support and look forward to continuing to provide you with the best service possible. Thanks again for choosing our agency, and we're grateful for your kind words."
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Robin Sweet

May 3, 2024

5  out of  5
rating by Robin Sweet
"Great representative to work with"
We responded:
"Thank you so much for your review! We appreciate your business!"
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Bonnie Vergin

March 8, 2024

5  out of  5
rating by Bonnie Vergin
"I had a great experience talking to Brooke on the phone about car insurance policies! She was very nice and answered all my questions with so much helpful information!"
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Skylar Seagraves

March 7, 2024

5  out of  5
rating by Skylar Seagraves
"This is a great office! I worked with Brooke and she was great. I definitely recommend getting insurance here!"
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Grace Mayer

March 5, 2024

5  out of  5
rating by Grace Mayer
"Highly recommended, this place is great. Spoke with Brooke and she was very kind and helpful."
We responded:
"Thank you for the awesome review Grace. We appreciate you trusting our agency and are thrilled Brokke was able to assist you with your insurance needs! - The Brandon Krugh State Farm Team"
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Allison Davis

March 5, 2024

5  out of  5
rating by Allison Davis
"I had a wonderful experience working with Brooke from the team! She was extremely helpful, kind and knowledgeable. She was able to answer my questions thoroughly and get me the help I needed!"
We responded:
"Thanks so much for the kind words Allison. Brooke has been such a great addition to our team! - The Brandon Krugh State Farm Team"
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Gin Lavich

February 21, 2024

5  out of  5
rating by Gin Lavich
"I hit a deer and damaged the front of my car. Matt was very kind and helpful, guiding through the claim process and helping to get my car fixed. Great customer service!!!"
We responded:
"Thank you for taking the time to share your experience. Our goal is always to be at our best when the worst happens for our customers. Happy to hear that Matt was able to deliver on that promise when it comes to your auto insurance! - The Brandon Krugh State Farm Team"
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Rachele Evers

February 6, 2024

5  out of  5
rating by Rachele Evers
"Brandon and his team have been such a help navigating both my personal and business insurance needs! Insurance is unsexy and historically frustrating for me. Working with them, I was able to understand and choose appropriate coverage for my home, multiple vehicles, and some additional rental properties that I manage. I was relieved to have help understanding what the different coverages means, what my deductibles are and how they impact my policies, and which insurance riders I need AND don't need. Excellent experience all around!"
We responded:
"Rachele, We truly appreciate your thoughtful words, friendship and your trust in our agency to provide you with options for your insurance needs. You are awesome and our job is at its best when we get to work with awesome people like you! - The Brandon Krugh State Farm Team"
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Leanna Wonsey

February 4, 2024

5  out of  5
rating by Leanna Wonsey
"All the agents treat me like a friend. They go above and beyond. They all seem like great people"
We responded:
"Leanna, Thank you for review. We do consider all of our customers friends and are grateful for your business! - The Brandon Krugh State Farm Team"
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Glenn Nypiuk

January 16, 2024

5  out of  5
rating by Glenn Nypiuk
"Matt and team are the best and help so much"
We responded:
"Thank you for the review Glenn. It is always a pleasure doing business with you. We truly appreciate you as a customer! - The Brandon Krugh State Farm Team"
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Jeff Stawasz

January 15, 2024

5  out of  5
rating by Jeff Stawasz
"Great people. Always a good experience dealing with the staff. Immediate response and they always meet all my needs."
We responded:
"Jeff, we appreciate the review very much! Thank you for both your kids words and your business. -The Brandon Krugh State Farm Team"
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Tony Carnes

January 11, 2024

5  out of  5
rating by Tony Carnes
"25 years I’ve been in business. Over that time I’ve had many different insurance agents and companies for my business liability policy. I’ve been the happiest with Brandon Krughs State Farm agency. The rates are fair and anytime I need something or a question answered Matt Shosey is on it right away. Masterflow plumbing services thanks you for your service."
We responded:
"Tony, thank you so much for the review and kind words about our office and Matt. We appreciate you trusting us with your business insurance needs!"
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Charles Whittaker

January 8, 2024

5  out of  5
rating by Charles Whittaker
"These guys are great I would highly recommend them"
We responded:
"Thank you for great review the kind words Charles. We truly appreciate having you as a customer! - The Brandon Krugh State Farm Team"
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John Gorman

January 4, 2024

5  out of  5
rating by John Gorman
"0 all is good"
We responded:
"Appreciate the review John!"
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Amy Brune

August 17, 2023

5  out of  5
rating by Amy Brune
"Brandon was incredible when my dad passed. I expected to have a really hard time with his insurance. It was the complete opposite. I was treated with respect, and Brandon brought a check all the way to my house. I highly recommend State Farm and Brandon."
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Bre Shelhart

June 1, 2023

5  out of  5
rating by Bre Shelhart
"I wish I could put more stars on this state farm has been a god sent to me they are always helpful and caring i love this place so much thank you for help brandon krugh and matt and everyone else that has helped me i really appreciate it."
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Leanna Sly

April 24, 2023

5  out of  5
rating by Leanna Sly
"They've always been super helpful and understanding"
We responded:
"Thank you for the kind words Leanna! We appreciate you trusting our office with your insurance needs!"
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Terri Mcwilliams

February 17, 2023

5  out of  5
rating by Terri Mcwilliams
"We moved to Howell a couple years ago and called a few different insurance companies before we decided to go with State Farm in Howell. Brandon Krugh and all of his Staff are very professional, Honest, attentive ,as well as very personable.They go above and beyond to find you the best deal . Thank you Terri"
We responded:
"Terri, Thank you very much for the kind words! We truly appreciate you trusting us with your insurance needs."
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Bill Sullivan

January 23, 2023

5  out of  5
rating by Bill Sullivan
"I have enjoyed working with the staff at this agency. Between them and State Farm my experience with everyone has been outstanding. Thanks again for everything. Bill Sullivan"
We responded:
"Thanks for the review Bill! We love having you as a customer, and will continue to work to provide the level of service you have experienced thus far."
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Kathy Pettit

December 14, 2022

5  out of  5
rating by Kathy Pettit
"Jenni did a fantastic job she was very helpful!"
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Kelly Nelson

November 11, 2022

5  out of  5
rating by Kelly Nelson
"Very professional! Spoke with Jenni today about changing car insurance She was very knowledgeable and pleasant to talk to Highly Recommended her and State Farm"