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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Leanna Sly

April 24, 2023

5  out of  5 rating by Leanna Sly
"They've always been super helpful and understanding"

Robin Sweet

March 7, 2023

5  out of  5 rating by Robin Sweet
"Great representative to work with"

Terri Mcwilliams

February 17, 2023

5  out of  5 rating by Terri Mcwilliams
"We moved to Howell a couple years ago and called a few different insurance companies before we decided to go with State Farm in Howell. Brandon Krugh and all of his Staff are very professional, Honest, attentive ,as well as very personable.They go above and beyond to find you the best deal . Thank you Terri"

Bill Sullivan

January 23, 2023

5  out of  5 rating by Bill Sullivan
"I have enjoyed working with the staff at this agency. Between them and State Farm my experience with everyone has been outstanding. Thanks again for everything. Bill Sullivan"

Kathy Pettit

December 14, 2022

5  out of  5 rating by Kathy Pettit
"Jenni did a fantastic job she was very helpful!"

Kelly Nelson

November 11, 2022

5  out of  5 rating by Kelly Nelson
"Very professional! Spoke with Jenni today about changing car insurance She was very knowledgeable and pleasant to talk to Highly Recommended her and State Farm"

Jenni Moss

November 4, 2022

5  out of  5 rating by Jenni Moss
"Great customer service!"

Jeff Mohr

July 28, 2022

5  out of  5 rating by Jeff Mohr
"Matt is the greatest agent I've ever had the pleasure of working with. He's very attentive and efficient, always there to answer questions or give advice. This is the team you want at your side!"

Jennifer Van Horn

July 22, 2022

5  out of  5 rating by Jennifer Van Horn
"Coming from out of state and not knowing any of the Michigan requirements, Brandon was very helpful with explaining requirements and all my options."

Leslie Shosey

July 19, 2022

5  out of  5 rating by Leslie Shosey
"Wonderful office!"

Jeremiah Bates

July 12, 2022

5  out of  5 rating by Jeremiah Bates
"Very friendly staff. Affordable coverage. I have had insurance through this branch for over 7 years. The staff are amazing and treat me like a person not a case file. Thank you Brandon and crew"

Lauren Michelle

May 2, 2022

5  out of  5 rating by Lauren Michelle
"I bought my first Auto Insurance policy ever with Nick today and I cannot say enough at how amazing my experience was. He was so nice, answered all my questions and was super informative!!!! If I could give 10 stars, I would. Thank you!!"

Charly Hahnke

April 29, 2022

5  out of  5 rating by Charly Hahnke
"Always very friendly. They know my fiance by name since he pays in person."

alex gruchala

February 21, 2022

5  out of  5 rating by alex gruchala
"I have been working with Matt, and the Brandon Krugh team for the last 3 years for all my insurance needs and they are a 5-star team. Matt is always very responsive and works with you to help you find the policies that fit your needs best."

Robert Bushey

December 22, 2021

5  out of  5 rating by Robert Bushey
"Very helpful , great staff"

Jennifer Meyer

September 15, 2021

5  out of  5 rating by Jennifer Meyer
"Nick was amazing and kind. He had patience with explaining insurance and making sure I was getting the best coverage all around!"

Howard Hall

September 12, 2021

5  out of  5 rating by Howard Hall
"Amazing customer service and the best rates I've found for my insurance"

Criscia Kasem

July 28, 2021

5  out of  5 rating by Criscia Kasem
"I just had the best experience with these guys! My wedding is in 3 weeks and I chipped my diamond in my engagement ring. Matt went above and beyond to make sure my claim was handled in a timely manner so that my ring could be ready on time for the wedding. They covered the cost of my replacement stone fully and even listened to my anxiousness about the situation compassionately. I wish I could give them more stars than 5."

Seth Petrillion

July 2, 2021

5  out of  5 rating by Seth Petrillion
"Excellent staff! Great rates! Highly recommend getting insurance through here if you have a good driving record! Better than any other rate around! Very flexible too!!"

super Mario Bros

October 12, 2020

5  out of  5 rating by super Mario Bros
"Nice people easy to work with fair price"

donnie conway

August 22, 2020

5  out of  5 rating by donnie conway
"Highly recommend Brandon's state farm. The agents go above and beyond my expectations and always help me save money."

Brandon Heick

August 7, 2020

5  out of  5 rating by Brandon Heick
"Brandon gets the job done! Great rates & Excellent service! I highly recommend using Brandon Krugh State Farm!"

Jenna Veda

July 9, 2020

5  out of  5 rating by Jenna Veda
"Never had a problem, and they're very good at updating me on any little change to my plan. They also gave out a bill credit during the pandemic, since people aren't really driving right now, which was great and I wish more places were following that trend. All in all, I plan to be a long time customer."

Eliza Nicholas

July 9, 2020

5  out of  5 rating by Eliza Nicholas
"The best insurance agency I’ve ever been too! Great price on life insurance"

Samantha DeFrance

July 8, 2020

5  out of  5 rating by Samantha DeFrance
"We switched over to Brandon when our previous State Farm agent retired. Since we moved over his office has been extremely helpful and whenever we have questions they respond immediately! Great customer service!"